Yana Resource Scheduling ensure dealer can maximizes service work order bookings allowing more appointment to be fitted into the workshop operating hours daily.
The key to being efficient is planning. For a busy automotive repair workshop with vehicles moving in or out daily, it is important to be able to manage resources efficiently to ensure the effectiveness of the resources, efficiency, delivery time and customer satisfaction. Through efficient utilisation of resources, businesses can reach new heights of success.
Technosoft Yana Dealer Management System new feature utilizing the Universal Resource Scheduling (URS) from Dynamics 365, empower a Job Controller with powerful and flexible capabilities to schedule work orders with the appropriate mechanics, facilities and equipment. Each bookable resource will be profiled based on resource characteristics so that the best skilled resources can be matched quickly and accurately.
You can drag and drop requirements to create bookings; you can drag existing bookings to change the time or resource; or you can use the schedule assistant to find the best resource based on the workshop operating hours, mechanic skill levels and other criteria allowing dealer to find for a resources at the shortest time possible. Should there be a need to complete a job activity involving multiple people, the crew feature in URS allow the defining and scheduling of group who will work together for the same activity.
In addition, A resource monitoring board gives workshop manager a 360 degree view of where are the resources and the status of the job in different colors from vehicle arrival until vehicle completion.
Yana Resource Scheduling ensure dealer can maximizes service work order bookings allowing more appointment to be fitted into the workshop operating hours daily. In addition, the improved efficiency gives a more predictable completion time which increases customer satisfaction and improved customer retention. This directly drive revenue while reducing overtime cost.
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