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Webinar Customer Insights May 2020

Webinar Customer Insights May 2020

CUSTOMER INSIGHTS Customer data is scattered across multiple systems because customers interact with organizations across many channels. Organizations that can unify the customer data gain a significant advantage in understanding their customers. Customer Insights...

Yana Business Card Reader

Yana Business Card Reader

Business name card contain information about an individual or company and are used to network and market product and services of the company. Business card is still essential and relevant because they’re faster than digital where you can exchange information in a...

Win Business from Recall Customers

Win Business from Recall Customers

A recent article in Wards Auto shares results from a study of 6,200 dealerships conducted by analytics company Marchex. According to the survey, dealerships who use active listening techniques and build rapport with customers on the initial calls are the...

Yana Resource Scheduling

Yana Resource Scheduling

Yana Resource Scheduling ensure dealer can maximizes service work order bookings allowing more appointment to be fitted into the workshop operating hours daily. The key to being efficient is planning. For a busy automotive repair workshop with vehicles moving in or...

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