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Why modern DMS is important for automotive dealers
Modern automotive dealer management system offers a lot much more to deliver what current business landscape needs to scale and grow as compare to traditional dealer management system. In today’s era of digital transformation, customer experience is the centre and key...
Yana Business Card Reader
Business name card contain information about an individual or company and are used to network and market product and services of the company. Business card is still essential and relevant because they’re faster than digital where you can exchange information in a...
Yana Used Vehicle Management
Used Vehicle Management Used vehicle sales will increase faster than new-vehicle sales over the next five years. (Source from McKinsey...
Professional Services Expertise Your Automotive Business
Professional services are occupations in the tertiary sector in automotive business for comprehensive end-to-end solution, based on major brands’ Dealer Operating Standards, covering 3S (sales, spare, and service) operation, CRM, as well as finance and accounting. ...
Dealer Management System Software, TIPS To Support Your Dealership.
When it comes to choosing a new Dealer Management System Software (DMS) provider, many dealers evaluate for the very near term. It is wiser to look at a return for the next ten years or more here some tips for your dealership to choose the right Dealer Management...
Win Business from Recall Customers
A recent article in Wards Auto shares results from a study of 6,200 dealerships conducted by analytics company Marchex. According to the survey, dealerships who use active listening techniques and build rapport with customers on the initial calls are the...
Yana Resource Scheduling
Yana Resource Scheduling ensure dealer can maximizes service work order bookings allowing more appointment to be fitted into the workshop operating hours daily. The key to being efficient is planning. For a busy automotive repair workshop with vehicles moving in or...
Next Generation DMS with Chatbot and AI
Chatbot is an artificial intelligence (AI) software that leverages in Natural Language Processing (NLP) to interact with customers in a natural way. Many leading companies are already effectively utilizing Chatbot and AI in their operations, taking their performance...
Maximize Existing Data to Grow Revenue and Increase Customer Retention
What to do with all the customer data that you have gathered over the years? Segment the data and take control to plan your customer’s future relationship. Proper customer segmentation allows you to stay connected to your customers even after you’ve made a sale. It...
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