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Commentary: Mitsubishi is moving toward customer service and mobility experience
aMitsubishi Motors Philippines Corporation (MMPC) launched its mobile phone app called Mitsubishi Service Connect (MSC) based on Technosoft Yana MyService last Thursday (3rd Dec 2020), intending to boost the customer service experience. As one of the key players in...
Resource Scheduler with Schedule Assistant & GeoLocation feature for Field Service
Yana Resource Scheduling ensure dealer can maximizes service work order bookings allowing more appointment to be fitted into the workshop operating hours daily. The key to being efficient is planning. For a busy automotive repair workshop with vehicles moving in or...
Digital Transformation for Automotive Retail Customer Service – OMNI Channel
Many automotive dealership already adapt to the growing demands of millennial customers by providing customer engagement across multiple channels such as emails, chats, social media, etc. However, very few are truly omnichannel. So are you Multi-Channel or OMNI...
Webinar Summary Report: Next Generation Customer-Centric Automotive Retail Solution
Technosoft Technology Update virtual event “Customer-Centric Automotive Retail Solution Demo Day” was organized and hosted by Technosoft team on Sept 22, 2020. The objectives of the webinar were to showcase the latest release of our Automotive Retail Business...
Customer Data Platform (CDP) Vs Customer Relationship Management (CRM)
Customer Data Platform (CDP) is the next-generation marketing technology aim to bring together all customer data from various platform into a unified database for marketing use. Customer Data Platform (CDP) With more and more customers interacting with organization...
Next Generation Customer Centric Automotive Retail Solutions
Technosoft is proud to announce that we are organizing our Yearly Technosoft Technology Update Event “Customer Centric Automotive Retail Solution Demo Day” on 22nd Sept 2020. In this challenging Covid-19 crisis. Automotive Industry will need to reinvent their business...
Technosoft Recognized as a Finalist of Automotive Awards 2020 Microsoft Partner of the Year
Jakarta, Indonesia — July 15, 2020 — Technosoft today announced it has been named a finalist of Automotive Awards 2020 Microsoft Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in...
Modernize Dealer Field Sales with Technosoft Yana Mobile Sales App
Automotive Dealers with important frontline employees in the Sales field face a unique set of challenges to respond the COVID-19 crisis. With travel restrictions and many people working remotely, the challenge is to keep the Dealer productive and maintain important...
Webinar Customer Insights May 2020
CUSTOMER INSIGHTS Customer data is scattered across multiple systems because customers interact with organizations across many channels. Organizations that can unify the customer data gain a significant advantage in understanding their customers. Customer Insights...
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